Do we have to replace the software we already run?

Usually not. Most of the value comes from connecting what you already own, the counter system, QuickBooks, the route sheets, so information stops being retyped and cylinder balances stop drifting. When something genuinely needs replacing, we say so and explain why in plain terms.

We're not a technical company. Is that a problem?

It's the norm. Most independent distributors were built on gases, hardgoods, and relationships, not software. You describe the problems in your words; translating them into technology is our job.

The assessment is a fixed, modest fee. Ongoing work is scoped in writing before we start, and we size it for independent distributors, not enterprise budgets. Most engagements pay for themselves in recovered cylinder revenue and saved office hours.

Gas & Welding

The IT department your shop never had.

You built the business on gases, hardgoods, and relationships: the counter, the routes, the cylinder fleet. The paperwork systems grew up around it one purchase at a time, and now they don't talk to each other. We fix that, and then we stay on as your technology team.

The nationals have entire IT departments. Now you do too.

Talk to us about your shop

Sound familiar?

The leaks we find in almost every independent distributorship.

Cylinders leak money when nobody is counting

The fleet is your biggest asset, and it bleeds quietly: bottles that never come back, rental days that never get billed, and customers disputing balances the paperwork cannot prove. Every write-off is real money.

The office retypes what the driver already wrote

A ticket gets written on the truck, then typed again at the desk for billing. Every retype is payroll spent and an invoice error waiting to happen.

Customer truth lives in five places

Cylinder balances in one system, invoices in QuickBooks, route sheets in the cab, pricing in a spreadsheet, and the rest in somebody's memory. When a customer calls, nobody sees the whole picture.

Compliance lives in binders

DOT requalification dates, medical gas traceability, SDS sheets: tracked in spreadsheets and people's heads, until an audit turns a normal week into a scramble.

How it works

Three steps, no jargon.

01

We look at everything

A short assessment of how the shop actually runs: the counter, the routes, the cylinder records, the billing, the books. You talk, we listen, we map it.
02

You get a plain-language plan

No jargon, no 80-page report. A short list of what to connect, what to replace, what to leave alone, and what each item is worth to you in recovered cylinders, billed rental days, and office hours.
03

We do the work and stay on call

We connect your systems, fix the leaks, and stick around as your IT department. Your team calls one number when anything technical needs doing.

In development

We're building Torchpoint: one system for the whole shop.

Counter sales, work orders, cylinder tracking, rental billing, deliveries, and the back office in one place, designed specifically for independent gas and welding distributors. It launches later this year, and the shops we work with see it first.

Straight answers

What owners usually ask us.

Do we have to replace the software we already run?: Usually not. Most of the value comes from connecting what you already own, the counter system, QuickBooks, the route sheets, so information stops being retyped and cylinder balances stop drifting. When something genuinely needs replacing, we say so and explain why in plain terms.
We're not a technical company. Is that a problem?: It's the norm. Most independent distributors were built on gases, hardgoods, and relationships, not software. You describe the problems in your words; translating them into technology is our job.
What does this cost?: The assessment is a fixed, modest fee. Ongoing work is scoped in writing before we start, and we size it for independent distributors, not enterprise budgets. Most engagements pay for themselves in recovered cylinder revenue and saved office hours.

Tell us how your shop runs today.

Thirty minutes on the phone. You describe how a job goes from the counter or the route stop to the paid invoice, and we'll tell you where the time, the money, and the cylinders are leaking.

Book a consultation